THE ARMS® STORY
INCREASING EFFICIENCY FOR OUR INSURANCE PARTNERS
In 1994, we set out to help our insurance company partners simplify the cumbersome process of managing replacement rental cars for their policyholders. Up until then, insurance adjusters could spend hours on the phone arranging rentals, coordinating with auto-body shops and preparing invoices. In response, Enterprise created the Automated Rental Management System (ARMS®), a web-based application that enables Enterprise branches, insurance companies and auto-body shops to manage the entire rental process electronically.