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New Technologies

We’re driving operational efficiencies by testing and socializing new technologies for urban mobility. With electronically-based solutions for our customers and partners that enhance their experience, reduce our carbon footprint, save time and energy.

Car Sharing

Our Enterprise CarShare technology offers a totally automated, membership-based transportation solution. In places where the interest in sharing cars is growing, we’re able to reduce the number of vehicles on the road, and eliminate much of the administration duties, creating efficiencies in every aspect of the program.

OnRamp Concierge

In the fall of 2012, we launched OnRamp Concierge, a technologically advanced way to keep serving our customers after they’ve driven away from our lot. By scanning a QR code with their smartphone, the customer can access information and tools specific to their rental vehicle. And with Rate This Ride, customers can rate their vehicle, and give us feedback on our fleet. It’s yet another way we use innovation to enhance the customer experience.

INCREASING EFFICIENCY FOR OUR INSURANCE PARTNERS

The process of managing replacement rental cars for policyholders has historically been a time-consuming process for our insurance partners. So in 1994, we developed the Automated Rental Management System (ARMS®), a web-based application that takes the entire process online – so that our branches, insurance companies and auto body shops can communicate seamlessly, saving thousands in hours, operational energy and paperwork. Each year, we evaluate and upgrade as needed to ensure the system evolves with the needs of our partners.

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